What's New
This page displays an up-to-date listing of changes to our customer support web and products. We'll also place notices here regarding product updates, scheduled releases, or problems and work-arounds that may affect all customers. When bugs reported by our customers get fixed, we'll place a notice here.
| Updates | Date |
|
The User Manual has been updated with the following changes:
The Training Workbook has been updated |
02/06/2007 |
| User Manual and Training Workbooks Updated and Published to the Support Site | 11/13/2006 |
| User Manual and Training Workbooks Updated and Published to the Support Site | 10/17/2005 |
| The Gender field in Participant Intake is now defaulting to "Female". | 10/4/2005 |
| The Manual was updated showing the changes from 9/8 | 9/21/2005 |
| Administrative Workbook published to Gwen's Girls Support Site | 9/13/2005 |
| The following screens were removed from the system: The "Security" section of the Administration module, the "Performance Evaluation" section of Human Capital, and the "Pay Information" section of Employment. "Human Capital" was changed to "Staff". | 9/8/2005 |
| Training Workbook Updated | 8/24/2005 |
| User Manual Updated | 6/14/2005 |
| System Issues | ||
| Screen/Section Issue Occurred | Issue | Date Corrected |
| Participant: Participant Intake: Significant Other | timing out when attempting to save and clicking Is this person the caregiver | 6/6/2005 |
| Case Management: Enrollment | timing out when clicking Save | 6/6/2005 |
| Participant: Participant Intake: Referred for Service by | Receive asp error when first click this button – go back and click it again and the page loads | 6/21/2005 |
| Participant: Participant Intake: Referred for Service by: CYF/Court button | Receive asp error when first click this button – go back and click it again and the page loads | 6/21/2005 |
| Case Management: Enrollment: External Services | Receive asp error when clicking History button | 6/6/2005 |
| Administration: Security: Team | Receive asp error when clicking History button | 6/6/2005 |
| Administration: Index Tables | Receive asp error clicking New after making a selection | 6/21/2005 |
| Case Management: Assessments: Educational History | #9 spelling error Other (Describe) | 6/6/2005 |
| Case Management: Assessments: Homework Harbor | Requirements has spelling error: meet | 6/6/2005 |
| Contact: Group Activities | Date of Activities spelling error | 6/6/2005 |
| Participant Intake: Significant Other | Able to fill in Significant Other info in Contact: Significant Other area but not in Participant: Significant Other area | 6/6/2005 |
| Administration: Human Capital: Search | Staff List always says 'No staff found for Current Organization' even after choosing an organization and staff members showing up. | 6/6/2005 |
| Participant Intake | Required fields need highlighted | |
| Participant Intake | Address is saving every time you hit Save - information then shows up twice | 6/21/2005 |
| Participant Intake | Put a Comment box in the Emergency Contact page | 6/10/2005 |
| All | Would like a Spell Check feature | no action |
| Contact: Group Activities | separate the weekdays to each day of the week | 6/23/2005 |
| Service Delivery: Goal | may require more than one domain to a goal, add a multiple choice box | 7/1/2005 |
| Case Management: Assessment: Medical Enrollment | Family info is pulling from Emergency Contact instead of Significant Other on Guardians | 6/10/2005 |
| Participant: Participant Intake: Address | after clicking save the "The Address has not been entered" text remains | 6/21/2005 |
| Participant: Participant Intake: Significant Other | Significant Other was put in as not being a caregiver, but was still marked as an emergency contact. | 6/21/2005 |
| All Text Boxes (mostly PsychoSocial Assessment areas) | need to be increased from 200 character limit to 500 character limit to allow for all information to be documented | 6/23/2005 |
| Case Management: Assessment: PsychoSocial Assess: Interests | Areas of Interest for Spiritual Development is on the page twice | 7/1/2005 |
| Case Management: Assessment: PsychoSocial Assess: Identified Indicators | need to have the option to input more than one indicator, in case the child and caregiver have different experiences | |
| Case Management: Service Referral: Cases for Referral | All orgs are showing one of the cases from Gwen's Girls org | 7/1/2005 |
| Administration: Human Capital: Supervisor | The Supervisor/Administrator drop-down box is showing staff member’s from other orgs and staff that don’t exist | 7/1/2005 |
| Throughout system | Receiving errors when attempting to save | 9/12/2005 |
| Health Assessment: Health History | unable to enter in letters and numbers together in the date fields in the Immunizations section and Dental/Vision/Hearing Screenings section | 10/4/2005 |
| Printout Issues | ||
| Report That Issue Occurred On | Issue | Date Corrected |
| Medical Enrollment | Not pulling the Parent/Guardian info | |
| Psycho-Social Assessment | Demographics is pulling from Significant Others page, but it’s pulling all info including those that don’t live in the household in the section for household members | |
| Psycho-Social Assessment | Legal custody/Guardians section is marking both mother and father when I only checked mother | |
| Medical and Health Assessment (Health Assessment) | Alt Emergency Contact put a number instead of a name and used the same information contact info as Parent/Guardian | |
| Medical and Health Assessment (Health Assessment) | Hospitalization Reason only has 24 character spacing in report | |
| Medical and Health Assessment (Health Assessment) | Section F. does not include the doctor exam | |
| Weekly group Participant Assessment | Week of field is giving a random number instead of what was typed in the system | |
| Homework Harbor | Staff Name not appearing in Report | |
| Crisis Safety Planning | Staff Name not appearing in Report | |
| Service Discharge Summary | Staff Name not appearing in Report | |
| Report for the Month | Staff Name not appearing in Report | |
| Court Summary | Staff Name not appearing in Report | |
| Family Assessment Matrix | Staff Name not appearing in Report | |
| Safety Assessment / Contact Summary | Staff Name not appearing in Report | |
| Pathway Planning | Staff Name not appearing in Report | |
| Discharge Planning Summary | first name appears twice instead of first and last name | |
| Services received in the past | Date showed up in the PCP phone # field | |
| Report for the Month | Education summary should pull school attendance info | |
| Educational History | School District is not showing up | |