CalOMS Prevention

Service Evaluation Questionnaire

The following evaluation will be used to gauge user-friendliness and ease of use of the new CalOMS Prevention service.

Please provide us with the following information:

Please rate the following items by selecting the response to each question that most closely matches your experience with CalOMS Prevention:

Overall, I found CalOMS Prevention easy to use.		Strongly Agree		Agree		Disagree		Strongly Disagree
The system's application was an easy way to perform functions.		Strongly Agree		Agree		Disagree		Strongly Disagree

Please rate the following Modules of the service:

Support Site (Overall feedback):

Overall, what did you think about the layout of the Support Site?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Support Site easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Support Site?

Knowledge Base (Overall feedback):

Overall, what did you think about the layout of the Knowledge Base module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Knowledge Base module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Knowledge Base module?

Assessment (Overall feedback):

Overall, what did you think about the layout of the Assessment module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Assessment module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Assessment module?

Capacity (Overall feedback):

Overall, what did you think about the layout of the Capacity module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Capacity module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Capacity module?

Planning (Overall feedback):

Overall, what did you think about the layout of the Planning module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Planning module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Planning module?

Implementation (Overall feedback):

Overall, what did you think about the layout of the Implementation module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Implementation module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Implementation module?

Reports (Overall feedback):

Overall, what did you think about the layout of the Reports module?		Clear		Slightly Clear		Slightly Confusing		Confusing
Overall, was the Reports module easy or hard to use?		Clear		Slightly Clear		Slightly Confusing		Confusing

Overall, what kinds of improvements would you like to see made on the Reports module?

Please add any additional comments or suggestions needed in the box below:

Please click the Submit button below to submit your questionnaire. We appreciate your time and honest opinion.